The whole process was excellent. Helpful admin staff on the phone happy to answer any question until you stuck in the contract. AFTER THE CONTRACT THEY WILL ASK YOU TO HAVE REVIEW ON THE PORTAL, BUT YOU DON'T GET CUSTOMERS FROM THE CHECKATRADE. If you call them to say this they will say stories to you to listen from different department. I WOULD ADVISE PAY FOR YELL, TRUSTED TRADERS OR WHICH WORTH DON'T THINK ABOUT CHECKATRADE. YOU WON'T GET ANY JOB AFTER A WEEK OF MEMBERSHIP, WASTE MESSAGE AND CALLS ARE DIVERTED TO YOU, ALL QUALITY JOBS ARE TAKEN BY THEIR FAVOURITE TRADE CUSTOMERS. SO DON'T PUT YOUR HARDWORKING MONEY ON THIS COMPANY, IT'S JUST WASTE. I'M WITH THIS COMPANY OVER 3 YEARS I DID REALISE SEVERAL TIME BUT STUCK WITH LOT'S OF MY CUSTOMERS REVIEWS. BUT NOW I REMOVED MY COMPANY FROM THERE DIRECTORY.