A Disappointing Experience with Checkatrade - Beware!
I recently had the displeasure of using Checkatrade, and I feel compelled to warn others about my experience with this company. What initially seemed like a promising platform turned out to be nothing more than a scam.
Despite their assurances of providing numerous job opportunities and a valuable service, I quickly discovered that Checkatrade is owned by Homeserve, and it appears that they reserve the best jobs for themselves. The jobs I was offered through the platform were low-quality and undesirable. It became evident that many large businesses using Checkatrade only pay for the lowest membership tier to have their name listed, rather than utilizing the platform for actual job opportunities.
When I realized I wasn't getting value for my money, I encountered further issues. Even if Checkatrade is in default of the agreement, they will aggressively pursue any outstanding payments, resorting to underhanded tactics like sending letters to the wrong address to secure a default court win. They employ an unscrupulous company called Shoosmiths to carry out these actions, and you may even face high court enforcement officers. The entire ordeal is incredibly stressful.
Moreover, if you miss payments or have a paperwork query due to their own administrative errors, Checkatrade will freeze your account but still continue to charge you monthly fees. In my case, when I initially signed up and tried to go live on the platform, they took my money but failed to activate my account for weeks, citing a clerical error.
Communication with their customer service was a nightmare; the representatives were unhelpful and seemingly uninformed. Overall, I would advise against using Checkatrade. There are better alternatives out there, such as Yell, that offer a more reliable and professional service. Save your time, money, and sanity by avoiding this company
1 year ago
Checkatrade.com has a
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