As a checkatrade member for nearly 5 years, I was proud to advertise and use their services. That is until I had my membership revoked due to falsifying reviews. I collected genuine reviews from my customers after each job, sending them a direct link when I sent my invoices to them. I was averaging 2-3 reviews a month. I have never falsified any reviews and now I'm extremely upset due to this being my only form of advertising!
I wasn't sent any warning emails or notified of any suspicious activity, just an email to say my account was closed.
I have tried to phone them several timesnbut keep getting the same generic response about fake reviews on my profile
This has now made me virtually jobless!
Edit: To your response, this is the same message I am getting from your team. There has been no investigation into where the ip address is from, nor will you give me the ip address or names of the people that left the reviews. I have a genuine business that valued real reviews. Why would I need to falsify reviews? All my customers are contactable and you refuse to contact them.
Edit 2: I was finally able to speak to someone it’s not an ip address issue, as he stated the message from you was a generic response. I had apparently been buying reviews. Why would I jeopardise my only form of advertising with fake reviews?
Checkatrade go on the policy of guilty until proven innocent, but never try to find you innocent.
1 year ago
Checkatrade.com has a
2.0
average rating
from
544
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.