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Ella
AVOID AT ALL COSTS IF YOU ARE A TRADESMAN. My partner closed his business to start a new venture last year so no longer needed checkatrade for his old business (£180 pm) they told him he was in a contract and could not leave but could go on the lowest tariff at £35 pm and then they would cancel when his contract ended - he has made several phone calls since and made it very clear he wanted to leave when his contract was up. They have renewed it without his knowledge, no letter, no email - apparently they tried to call but no voicemail left they have also said there is nothing logged to say he has contacted them at all, even though he must have to lower his tariff!! The contract renewed today and now he has to commit to paying £35 pm for another year! He said he would cancel the direct debit to be told they will take him to small claims court 🤬. We are a family of 6 and it is difficult times I think this is absolutely abhorrent behaviour and they should be disgusted with themselves!! I'm not surprised to see all the 1 star reviews if I could I wouldn't even give them the 1! CHECKATRADE ARE THE TRUE COWBOYS!
1 year ago
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Checkatrade.com has a 2.0 average rating from 544 reviews

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Alice, Customer Support

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