I needed some roofing work done last year, and advertised the job on Checkatrade. A roofer contacted me and came to see the roof quickly. He gave ma a very reasonable quote for the work and I accepted it on the spot. He arranged to do the work the following week. So far so good! But when he arrived to do the work, he said he'd have to charge more (from the original quote of £1200, it went up to over £6000) as the work was more complex than he originally thought. He said I'd have to decide on the spot as his crew were already there. We went elsewhere, the job was done very well, for only a little more than this roofer's original quote. I tried to write this review via Trustpilot, but they put so many obstacles in the way because they're paid by Checkatrade (as Checkatrade are paid by their workpeople - so there's every incentive for both companies to refuse to publish any negative reviews). I will not trust Checkatrade or any similar company again.