Pennine Home improvements North East. I would prefer to rate this company as zero. My organgery/conservatory was started in June 2019 and still has not been finished. Two weeks before Xmas, I was left with an uneven floor, despite 6/7 attempts by them to level it with my kitchen, no heating in my conservatory, and old dust rag (left by them) to stop the dust and wind blowing into my kitchen area. My new furniture was building up and had to be stored in my dining area- the Ops Director attended my property and he was nothing short of arrogant and intimidating. This was witnessed by a two people in my home at that time. Now June 2020, no skirting boards, plaster cracks, inadequate sealant, uneven window sills and I have paid £20,000 for this. I had to pay £400 to get the floor re levelled by a professional company and all the Ops Director could say was that he refused to complete the work until I promised to pay another £2,500. This is despite their constantly poor customer service to me on so many occasions. I am not alone in my experiences and have uncovered local people who have also had issues with this company. I really cannot stress this enough - steer clear!