We bought 3 birthday cards from Clinton’s in Braintree. However due to unfortunate circumstances the birthday was missed. We have been using this shop for over 20 years. Felt sure that they would take the cards back as in perfect condition still in the plastic wrapping and Clinton’s bag with the new logo. Now bare in mind that they ask you at the till if you want the receipt to save paper I also didn’t want to just chuck all that in the bin. Saving the environment and all that? Also I assumed that customer service would be top notch as aren’t we meant to be saving the High Street stores? No chance. So I rang customer services feeling my complaint on all these levels perfectly valid. What a joke. The girl couldn’t hold a conversation how on earth she has a job in customer services. Probably getting paid peanuts......Using MOONPIG every time from now on. Don’t even have to bother leaving the house! Well done Clinton’s. Looks like you are doing a brilliant job. Remember that time you where all nearly made redundant? Watch your backs!