Placed an order on the 9th of November 2020. As per Coolshop's email my order was dispatched on the 13th of November 2020. Today is the 24th of November 2020 and I still ahve not received my order. It's impossible to contact this scammy company, ther eis no phone number to call them, live chat never works. I sent them over 5 emails and only once I got a reply from them stating that there is no trackign number for my order and I need to wait 15 days to take any further steps. I do nto believe I will ever receive my order so I contacted my bank to revert the payment.