Like a lot of others on trust pilot, I have fallen fowl of COOLSHOP’s poor descriptions for the pre-order of GT7. If you cannot deliver a pre-order on the day of release, don’t take pre-orders. Clearly you understand that people pre-order to get the game early/on the day of release. Just to say “sorry, our delivery to the UK is 6-12 days” isn’t good enough. Then when I contacted you via you chat system, your online advisor was rude, abrupt and unsympathetic to my situation. When I asked, what could he offer me in order to keep me as an ambassador and continued customer of COOLSHOP…… he said nothing! I’m sure if you live in Denmark, delivery times are normal, but unless you want to wait 2 weeks for a game, just pay the extra £2 and get it from a UK company. This will be the first of many reviews I write today so no-one else falls foul of their poor customer service.