First off, extremely deceptive about shipping times. The advertised 1-2 days shipping means after the parcel reaches the U.K. I've reported them for false advertising. They're clearly in the business of deceiving customers. Contacted CoolShop to check my game was the English version after reading these reviews, they confirmed it was. So I placed my order. Then the Nordic version arrived. I was pretty annoyed at then wasting my time. The response I got was "we are a Nordic company", ok but like, I Contacted you to verify the giids before hand and you lied? They supplied a 48 hour return label to another address in the UK. I returned and also got proof of shipping after reading the reviews on here. Despite the parcel now marked as delivered, they're refusing to refund me, because they claim they need to ship it to the UK (by the way, totally illegal). Its been delivered to the address they requested, not my problem if they need to ship it back. I'm now 4 weeks into my return and I'm going down the PayPal dispute route. This company is a sham. Save your money and avoid