I pre-ordered Tom Clancy's Ghost Recon: Breakpoint (Gold Edition) + Nomad Figurine (Bundle) with Coolshop in May 2019, to then be told in Sept, about 2 weeks from release, that the pre-order has been cancelled because "an item on your order has been discontinued and will no longer be available." Which is blatantly untrue as the Gold Edition and figurine are both separately still available, at much higher prices than the bundle. The web page for the bundle is still live, and my order history still has the pre-order showing as accepted. This is very poor customer service. Coolshop, don't make a promotional offer live unless you're willing to honour it. It was on your site for four months before you decided to cancel, and your cancellation reason isn't genuine. You cancelled because the offer was too good a deal and you wouldn't make enough profit. I won't buy from Coolshop again.