Would give 0 stars if I could. Ordered a PS4 controller and paid £47. Received after 5 days and could not connect to PS4. Tried all troubleshooting solutions and still no luck. Eventually rang PlayStation Support who advised controller was faulty. Attempted to request return only to find out you can not actually talk to anyone as only live chat or email. Sent email requesting refund to receive no reply even after 4 emails. Tried live chat to just be told “ we can see you have emailed and a colleague is dealing with it and will email you” end of chat. Surprise surprise no email received. I am now in the process of filing complaint with Trading Standards. Only wish I’d seen reviews before purchase. Avoid this company at all cost.
4 years ago
Coolshop has a
1.4
average rating
from
193
reviews
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