Can't be bothered attitude for returning customer, renewed policy and already had medication on it for myself, renewed over the phone and Coverwise agent made a mistake and put NO medication ?? I checked the policy and noticed the mistake but was told I had to pay again ( twice) and wait for the original refund. This guy wasn't bothered and had a can't be bothered attitude. I asked to speak to his maanger SUE who was too busy to speak to me. I was advised there might be an additional cost for the tablet I take for ANXIETY ??? Check your policy everyone, if its worded wrong then it's classed as your fault. Coverwise didn't seem bothered if I went elsewhere, my advice is choose a company who values their customers. This was my 4th year with them too.