I ordered a laptop for my daughter and it came with a defect. I tried to send it back and they told me it wouldn't be picked up for a few days and it would take several weeks to get a new one. It took a while to even get an answer from them even though I sent them several emails and called several times. No one was able to give me any answers. I'm not sure who is in charge, but I won't shop with them again!
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