Radio silence from customer silence as to why my order was still unfulfilled. Once the order was cancelled TWICE and a paypal claim was filed, conveniently today they send an email stating computer error and the order was sent on the day I cancelled. And to trust them it was really sent. right! Nothing was mentioned on the several mails days before, my question why the order as still unfulfilled was completely dodged and instead I got the copy&paste "concern about your shipping times" email BS. Paypal claim remains until I get a refund of my unsent and CANCELLED order. Deramores never again. And I used it a lot with big orders before, always paid on the same day. This is how good customers are treated by Deramores.