I order some yarns, July, 3. Nothing happens for a week. Then I got a tracking link that said the parcel was in Belgium. There it was for 5 days. I mailed the courier, that sent a new tracking lin, now my parcel was in Australia. It is a shame that they could not send the parcel direct to where I live, in Sweden After 2 more days, I got a message from Hermes, that told me that they could not deliver my parcel beacuse they have not my adress.. I have got no help from Delamores, the only thing they said is that they are sorry. I will absolutely NOT recommend Deramores to anyone.