You need to get your order ABSOLUTELY correct. Easyshed DO NOT pick up the phone, DO NOT return your phone messages, and they DO NOT return your emails. Customer service? What customer service! I wanted to make a change to my order within hours of placing my order. I made multiple phone calls & sent multiple emails all with no response or reply (I have all this documented). The order was delivered to a holding depot, without the changes - Wrong Shed Now, the holding depot is a partner of EasySheds, and even they could not contact Easy Sheds to discuss my order issue. I was between a rock & a hard place. Unable to returnincorrect goods for refund as they are impossible to contact. So I reluctantly had no choice but to take the wrong shed. The shed quality is fine, it's just the wrong shed. It felt like they purposfully do not respond - like "if I dont pick up the phone or respond to emails the problem will just go away"......... The way I felt I was treated through the entire process and the amount of time I spent trying to contact them was just appalling, and (if I could) would give the rating a "0 star". I have just noticed - it seems the owner can respond to their reviews but not phone calls or emails (interesting).