I bought this from Easyshed website and engaged a builder to install it. Unfortunately, I engaged the builder after I had placed the order online. He warned me that in his experience, Easyshed will always forget some components. Lo and behold, they forgot a couple of critical components. It took them a fair bit of time and follow ups to organise replacements. They maintain little to no track record of previous issues, so every tme you call them, you have to go through the process of explaining the issue, urgency. This required the builder to come twice and he charged me extra monies to do so. Their delivery company is another piece of work. Agreed on a delivery date, I called a day in advance and they confirmed it is coming through. Next day, it does not show up - comes late. Once installed - it blew away in a few weeks. This was installed for a house that I had put on the market to sell. The buyer insisted that I get a like for like replacement. Left with no option, I ordered it again, and this time, the delivery company called me in advance to tell me - they had damaged the delivery. I was on phone again with Easyshed, who said, you must take delivery and fill out the form to tell us which components have been damaged and they will organise replacements. I provided photos, which I understood were also provided to them by the delivery company, still refuse to replace anything until I take delivery and confirm all issues at one go. I asked them to organise disposal of the damaged pieces, which they flatly refused. I stopped talking to them, as it was causing me so much agony and stress. All with the settlement date approaching. I paid monies through the builder to get replacements organised myself and dispose off the old damaged shed and replace alternate parts. They had a 100% rate of a horrid experiences with me. I strongly recommend - stay away from them. I spent close to $5,000 with them for two garages, both - gave me grief. I write this review to warn people to stay away. As an update - after posting the review I received a call from Easyshed. The caller attempted to understand the experience and offered $400 as compensation and suggested that I change my review. This I flatly refused. They tried to convince me that this not the experience that most people have with them. Regardless of what they feel about it, I bought two sheds from them and had poor experience both times. I am not even getting into the quality of their sheds and design, as I don't want to get into a technical issue on design - as I am not qualified enough for it. They also seemed to suggest it is not their policy to insist that customers shoulder the responsibility of disposal of damaged items. Policy or not, that is exactly what I was told. Frankly, the call just made me feel like an attempt to offer compensation because I wrote the review and they perhaps were willing to offer me compensation with a request that I amend my review (it was not a pre condition to compensation, but a suggestion of quid-pro-quo).