We ordered two sheds in October priority paid got a email saying it was arriving then was told it was not when they did arrive we put together one of these sheds started on the second took book out the book was for a completely different shed we rang and they said sometimes the wrong book could have been put in by mistake they asked us to send photos of the stickers on the box then they asked to take photos of the panels that was clearly wrong then they asked to take photos of us measuring the panels all this time handling and cutting fingers not there fault they do say wear gloves then we got asked to send a list of what we are missing I said what don’t you understand we have the wrong shed they kept saying it’s quicker to send sheets that are missing 😡🔨. We have had at least 20 calls dealing with 4 different staff members on following days we would ask to speak to who you spoke to previous day ,no sorry not in today I will help and deal with you from now on ,next the first person contacts us and gives instructions so you don’t know if this is old or new .they then asked us to rate one of the staff members 😂we then get a email and asked us how we are going putting shed up 🤬 I have numerous times explained we had arranged for help with the sheds 4 weeks ago I have said the help was arranged and will be impossible to get help again and could they arrange for help to install appparently DIY. One of us has a neurological disorder and the other is over 70 still they could not make our right shed and the wrong shed to be picked up we have kept this shed dry and out of weather a few day before Christmas I still have the old shed and no new shed that was to go over a pool pump now we have had to cover the pump so grandchildren don’t touch this also looks disgusting 🤢 all the conversations are the same sorry,we understand ,💩we will deal with it now we will have to wait for freight to notify us never again we will take this further one of us has a neurological disorder and the other is over