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Anonymous
This is how you get the delivery of 800 pounds worth of cosmetics. Out of 20 pcs I just got 8 and load of bubble packing. The customer service refused to help me and denied that even this was the box which they send to me. The box was retaped 3 times with three different coloured tapes. The label clearly put on the last taping that was done. It cant be me because I don't have access to it. I contacted within the next 15 minutes when I got delivery. The customer care supervisor Nikki contradicts her ownself what she wrote in her first email in the second one. It's one of the worst experiences you will have with anyone. DONT GET STRESSED STAY AWAY SAVE YOUR HARD EARNED MONEY. I am just trying to help people like me who are vulnerable and have to depend on online sellers like them. Don't just stay away make sure you tell your family and friends too.
4 years ago
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Escentual has a 3.9 average rating from 33 reviews

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