AWFUL, RUDE COMPANY (ORDER #162067) AWFUL! This company sold me glasses which I was unhappy with for many reasons, including how they looked a completely different colour within the image to how they arrived (image showed a glossy gold and I received matte rose gold). The company just gaslit me, lied to me and refused to refund the entire purchase. It’s been a long time I’m still awaiting my partial refund. What’s the point in customer service when they ignore 80% of the queries in your email and treat you like garbage. I’ll be making everyone I know aware of this awful company. Imagine paying for designer glasses and being ripped off completely, and then also having to pay for tracked delivery to return them out of your own pocket. Every query I had, they told me they were sorry about it, but came up with a new lie to cover themselves and avoid being to blame. Thanks to Lauren and Devona for treating me like a piece of garbage through email, and lying to me broadly. I have evidence of all of this and I will report this company over this awful communication. It makes me sick that companies get away with this stuff now. This genuinely caused me mental stress to deal with, which sounds ridiculous over a pair of glasses. If you’re considering using this company, I’d just find the pair of glasses from another site (they’ll probably look completely different and show you the TRUTH). And they won’t be damaged upon postage. And hopefully the company you use will not treat you as badly as I was. FASHION EYEWEAR DO NOT CARE. Just another fast paced money making company with staff trained to do everything they can to keep money, even if it means to lie and be rude to the customer. Just to warn FASHION EYEWEAR, if you reply to this review with more lies - I will post the truth with evidence, so don’t even try it.