Purchased my coffee table order number 140477 "Titus Coffee Table In Sawn Oak With Lift Function And 1 Drawer" which arrived damaged. Customer service recklessly accused me of causing the damage by myself which I easily proved it's not the case when I emailed them the damage pictures. So they offered 5% refund as a gesture of goodwill and a replacement part to arrive after 4-5 weeks. I couldn't get through to a human I can talk to and everything was dealt with via email. Contacted their CEO who declined to reply and instead I received a rude email from customer services basically saying deal with it. Company is a joke, product is not up to scratch and I'll definitely NOT recommend them. If you have a problem with your order, make sure not to accept the delivery, in another words don't let the delivery person leaves your premises without checking your delivery piece by piece. Overall, don't buy from them.