Absolutely jokes! Sent us our high gloss topaz table and when it was put together it was wobbly - the wooden pegs are tiny and not strong enough to hold it - my 7 year old sat to eat her toast and the whole thing crashed down, just about dodging her and broke my toe - the whole thing snapped in half. I contacted furniture in fashion who said it was my fault as my 7 year olds dinner must have been too heavy - toast??? It could have seriously injured my baby if not worse. I quoted trading standards 2015 - the product was faulty and not fit for selling - I wanted a refund to which they declined and offered me a replacement table top. They then withdrew this the next door - it’s totally illegal to sell this let alone not offer a refund and apologise after such a big accident happened - I’m now £200 down with a broken toe, unable to work this week - they are impossible
To get hold of and when I asked for their head office address, the purposely gave me a wrong one as obviously this happens a lot. Luckily I was wise to this and did my research - DO NOT BUY, bad quality, bad customer care and unproffesional cowboys. Terrible shoddy products - I am now taking them to court and claiming compensation in injury - so see you in court Furniture in Fashion, atrocious.
5 years ago
Furnitureinfashion has a
4.4
average rating
from
362
reviews
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