I have bought multiple items from this website over the last few years and found staff has been very helpful in providing appropriate help and information, delivery is fast too. All products received in good conditions. If I talk about 100% customer satisfaction then there is no company across the Globe which can commit that their each any every customer is satisfy its not easy to satisfy every single customer as I am also running business, so I can understand about it but whenever I need to buy something, first I visit furniture in fashion website as they have an extensive range. Totally recommend it and please do ignore the fake comments left below and Negative marketing doing by competitors.....