Appalling service! I ordered a watch which was meant to be delivered the next day. I waited 5 working days and still got nothing! I then called them and they said 'it got stuck in the system' and promised me it'll get to me the next day. I waited three more days and still got nothing. I had to make another call and cancel my order. They then said I would get my refund in 3-5 working days... it has been two weeks and I still have not got my refund. This is really disappointing. When somebody orders from your website it is the organisations' responsibility to ensure the item is delivered on time or the refund is given on time. This poor customer service will only leave customers stressed and anxious about their money. Now I made another call and I was told to wait another 3-5 working days so that they can manually refund my money? Really really poor. All I wanted was a watch and now I've spent nearly 4 weeks chasing it and worrying about my money.