Justin: Been going to HMV Bournemouth quite regularly for the last 5 years since moving to the square. Of late have found staff to be quite hostile: passive aggressive behaviour, filthy looks, abrupt customer service. Have spent a lot of money in this store, never caused trouble or been a nuisance. Have always been unfailingly polite. Will not be going there again. Will take my business to Amazon that way I dont have to feel uncomfortable. Perhaps the idea of having regular custom is an alien concept to them.
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