Halifax have to be the WORST bank EVER! I've been banking with them since 2007 and have always used my bank account to pay bills etc... Earlier on this year somebody committed fraud using my name with Barclays Bank. I only found out because there was a CIFAS marker on my record. Halifax shut down my bank accounts and treated me like I was a criminal everytime I rang them to try and get access to my money. Barclays bank who I've never even banked with sorted out the CIFAS marker and did a thorough investigation and found that my name was used to commit fraud without my knowledge. Barclays even paid me compensation. Halifax caused me sleepless nights, a lot of stress and treated me like absolute rubbish! I would NEVER recommend that anybody bank with them! I've tried to complain, but they just ignore me. Halifax bank are absolutely disgusting! DON'T bank with them!