Received a text confirming delivery and a phone call confirming delivery within one and half hours. 3 hours later received phone call from the delivery driver stating he would not be coming as he was out of driving hours. When I called to complain the people I spoke to including a manager could not give me an alternative delivery time and date due to the item not being returned to the warehouse. They seemed oblivious to the inconvenience caused to myself and trotted out stock answers. The manager promised a call back the following morning. This did not happen until16:50