Do not use this company. A simple order for a rug back in the beginning of Jan, wrong item sent. Still trying to resolve issue and have now given up on replacement just want my money back. Customer service is a joke, when you phone customer services tell you to ring sales, sales tell you to ring customer services. Tell you someone will call you back...... nobody bothers. Have been promised new order, still no one has call to discuss delivery. Have even emailed managing director who has not responded. Now gone through credit card company to get refund. Take a look at their Facebook page, comment are comment regarding bad customer service,wrong orders, no compensation, people awaiting refunds which it says will be 30 days (bank transfer takes 3 days) people still waiting.