Ordered our sofas back in April, and was notified that we could give Harvey's a do not deliver before date (as we were moving into a new build home, we could not accept delivery).We requested for delivery to not be prior to the 1st of August, and had calls from their staff weekly asking when they could deliver. We finally agreed a date, being the 3rd of August (both my partner and i booked the day off work) and late the night before received a text message saying they could no longer deliver and to reschedule. After numerous calls to their call center, it turns out they couldn't find the stock in the warehouse. They agreed that they will now deliver the sofas on the 8th of August. After booking yet another day off work, they have announced that they will not be delivering the sofa as they are now discontinued! All this after taking our money back in April. Waiting for a refund, will never order from Harveys again. Shocking customer service.
6 years ago
Harveysfurniture has a
1.2
average rating
from
496
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