Harveys are very keen to take your money but reluctant to deliver the furniture on time. Customer service staff are rude and unhelpful, when I phoned the store stating I would be coming in to complain to a manager, I was advised that if I complained I would be thrown out by security and the police would be called, the phone was then put down on me. I still don’t have my sofa and I am informed I will lose 20% if I cancel (I was not advised of this when I purchased the sofa which was paid for over the telephone). After reading reviews online and on Facebook, I notice that other people have had experience of poorly made furniture, ripped sofas, sofas and chairs in different colours, sofas in different colours to which they ordered ..... the list of complaints in just too long. Take a look yourself AND AVOID THIS COMPANY AT ALL COSTS