after purchasing a two & three Seater leather sofas we have a flaw in the leather headrest after HomeServe trying on a couple of occasions to get a new one unfortunately they cannot match the colour or grain of the leather. Harvey's have come back and said they will refund our sofas or choose two sofas from their store. All we want is the sofa's we purchased as we liked the look of them. We cannot and would not buy any sofas from Harvey's why would we, also we would have to put more money towards new items which we are not willing to do as we would never buy from Harvey's again. This has been going on for around ten months, we have asked for compensation of £300 and believe this to be a reasonable sum of money, it will then conclude all of this situation, plus having to wait in for HomeServe and several phone calls which I have to say at times a bit confusion for instance I make an appoitment for HomeServe to visit and then a week later get another phone call saying they have the new leather cover for the headrest when can they come to which I reply you have already made an appointment !!!! I hope this makes future customers aware of Harvey's after the sales. Mrs Fewell