Ordered three items of furniture in August and knew that there was a 13 week delivery time, had two text messages, one to thank me for the order and another to say that everything was on schedule so had it been delivered NO. We now have had no furniture for 3 weeks as had to get rid of our old suite. First call to shop - we will chase it up and will send an email, second call to shop - no reply but don’t worry lots of deliveries happening at the moment, call to customer services - due to large call volumes the wait time for the call to be answered is 70 minutes 😱, another call to store and this time the system was checked and the furniture had been due in the warehouse on the 15th November but because it’s a weekend nothing can be checked until Monday and I will get a ring back - to be honest I won’t hold my breath. No Christmas decorations or furniture for us this year by the looks of things, will never use again and certainly never recommend. How the company is still trading is beyond me, unhappy and upset 😡 😡😡