Am appalled at Harveys for the complete lack of customer service that i have experienced. I ordered a suite on October 4th and was told to expect delivery by November 28th.I was contacted on Nov 15th to pay the £1500 balance as delivery was to be scheduled and i paid immediately. After numerous calls in early December (with up to one hour waiting time) i was told to expect delivery on December 22nd between 7am and 1pm. At 11.48 on 22nd i received a phone call to say that delivery would not be made and no future date was known . I had donated my old suite to charity to make way for new one so have nowhere for family to sit at Christmas . Absolutely disgraceful !!