Went into Harveys Oldham Bank Holiday Monday in August 2018 looking for a dining table and chairs. Saw exactly what we wanted and ended up ordering not only the table & chairs but sideboard, nest of tables, corner TV unit & display cabinet. Was told all was in stock apart from display cabinet, and we had to pay full amount upfront. Was contacted end of October with delivery date for everything apart from display cabinet which was given a delivery date of 5/12. All other furniture arrived but the TV unit was the wrong one. They sent the large TV unit which was too big for our lounge so we put it in the garage pending a sort out. Numerous e-mails, photos & telephone calls later the correct one was delivered. The 5/12 came and went with no display cabinet. A new delivery date of 2/1/19 was given until a telephone call eventually came to say out of stock.. Needless to say we contacted customer services who eventually gave us a refund on the cabinet.!! We ended up being lucky! A trip to a local furniture store 'Lovicks' in Radcliffe , Manchester actually sold our furniture and the display cabinet was in stock!!!. A minimal deposit was requested and we were told we only had to pay the balance after delivery when we were satisfied. Furthermore, only 2 weeks after placing the order I have received a phone call today to say the display cabinet can be delivered this Saturday and there is no delivery charge. How I wish I had ordered all the furniture from this independent shop in this first place, Yes, it was slightly more expensive than Harveys but taking into account missed deliverys and time taken off work along with endless loops of listening to customer services prerecorded messages that would have been a small price to pay. The moral is try to shop independently where you can !!! ''Harveys you are a shambles, you should be ashamed of yourselves, an utter disgrace when it comes to customer service''. Independent shops can't afford to behave like this, the way you lot are going you don't deserve to stay in business !!