Ordered a corner sofa staff in store where lovely and very helpful after a few years my frame and springs went which were covered under the 10 year guarantee. It has been 4 months since I told them sofa getting worse been on the phone constantly to customer service who don't care what so ever and keep palming you off when you ask for a supervisor they are never available and will call back and don't last phone call was told they would fix it but don't know when it would be and when it breaks again they will replace I pursue after another 4 months plus of me calling .will never buy from here again Dave your money and time and go somewhere else