We ordered a table six chairs and side board in november 2018 the delivery came in feburary 2019 ,the table was damaged in manufacturing and was obviously not checked before leaving the wearhouse also one of the main support beams under the table was split .after a long time on the phone to c/s and new exchange date and promise to call 2 days before was arranged for the 5th of april ,this day came without any contact other from delivery men to say they were collecting table but had no replacent .once again c/s was called and new delivery and exchange was arranged with comfirmation of a call two days before for today 13th april ,a call did come from the store to ask us to arrange delivery ,which comfirmed they have no communication with c/s. Then we were told we were on the delivery list,here we are 13 april 16.21pm no call from delivery after several calls to store where they say they have no communication with the delivery men and no idea where our replacement table is or if its coming at all,the poor guy in the store now has promised to deliver it himself ,if he can do it why cant harveys. We intend to sent all products back and start again somewhere else if the table dosnt appear.very bad service harveys let down the poor colleauges that try to give good service thay are a joke.
6 years ago
Harveysfurniture has a
1.2
average rating
from
496
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.