Wish I had read reviews before purchasing. Ordered two relaxers and two 2 seater sofas. Relaxers arrived flat packed. Put together ok but faulty stitching on the stools. Look dreadful. Also creases on front of seats where they were packed and delivered. Complained to store who were arranging replacements. 28 days later after phone calls and emails to customer services who don’t respond cancelled the order. Now trying to get refund. Out of the blue two stool bases delivered. Why? Who knows didn’t ask for or mention there was an issue with bases of stools! Delivery day of sofas. Baited breath all would be well. No! One sofa had a tear on the arm, the other sofa had an obviously different colour foot to the others. Rejected the order and put back on lorry. Now starting another process of getting a refund. Plan to call Salisbury store every day based on other reviews. DO NOT BUY FROM this company they are shocking. Quick to take your money but cannot come up with the goods.