Do NOT USE Harvey's, I repeat DO NOT BUY from Harvey's. I ordered by sofa in January and was told I'll get it before April. I received my sofa in May. After delivery I realised that the foot stool did not come with it. I rang customer services and at first they said it's on record that it has been delivered. I persisted that I haven't received it, then they checked again only to be told that it is in the distribution centre and no one had arranged for it to be delivered to me. I had to wait after several phone calls, at one point I was on the phone for 3hours and was charged by my service provider. I was told to pick it up in a different store closet to my house, but they never delivered it to that store on the day I was told to collect it. The manager from the Manchester store rang me only to aggreviate me and undermine my intelligence. He said he wouldn't give me a refund that I requested for the foot stool and they would rather charge me for Harvey's failure to deliver a foot stool which I am paying for with their finance company My sofas look like they are 2years old already and I've only had them 2months.