Along with many other by the looks of it.. Terrible customer service. Waited almost 4 months for the suite ,had it less than one day and the recliner chair tripped the electrics in the house so was left with the chair reclined the earliest they had for a technician to call was a month, finally got them to get someone out 8 days later so had all the stress of arranging for someone to be home ..for the technician to take the cable from the chair which had been split due to it being cought in the mechanism... so now have a chair that doesn't recline an can't sit for any length of time on without being reclined ..phoned to find out when the chair would fixed was told Harvie's would be in touch.. week later got a txt to say they would need to wait on a part which would be 8 weeks but most likely to be 12 Weeks no apologies nothing .. ..customer services about useful as the suit have purchased .. I would not recommend Harvie's unfortunately I hadn't read the reviews ... Disgusted