I am generally very understanding and considerate to the fact that issues arise with delivery and product quality. I also allow for these problems to be rectified and am aware that thing take a bit of time to organise. Unfortunately I feel the need to leave this review (never left a bad review in my life). Harvey's customer service, product quality and delivery service is nothing short of a disgrace. After purchasing two products from store to the value of approx £4,000 their delivery dates were a mess between failed deliveries and not being contacted regarding deliveries. The dining table arrived broken, called into store as mainland Customer service was as useful as a chocolate fireguard. The salesman actually told us he was leaving as was fed up listening to customer complaints, having to sell poor quality produts and being forced to upsell ridiculous extras, all after we had paid in full for both items. So 2nd table arrived also broken, I tried to refuse delivery which I was told I can't do as they were had no space in lorry. Weeks later after another day booked off work for scheduled collection they don't show AGAIN!!. Also, still waiting on call regarding compensation for 3 days lost off work and price promise guarantee. This company is an absolute shambles with absolutely no customer values whatsoever. I would 100% recommend a wide berth when considering purchasing any furniture from this company and if you do good luck if you ever have any issues as I can guarantee the frustration will be sure to put you off ever doing so again.