Bought a sofa in Feb 19 with delivery Date in April 19. Sofa did not turn up on 3 separate occasions until a wrong colour was delivered in on final occasion. Case referred to Furniture Ombudsman and order cancelled. Again multiple failure to issue refund and again referred to Furniture Ombudsman after one month following cancellation. In summary sofa purchased on 5th Feb 19, money back in Oct 19 following breach of contract and non-compliance to Ombudsman stipulation. All in all it was a real regret having to transact with Harvey. Never will recommend to anybody or enter Harvey shop again. Shocked by the attitude of the shop manager at the branch who caused the problem and became a blocker to any sensible resolution.