My mum bought this sofa 8 months ago (a single seater + 3 seater recliner) she lives alone and is a very careful houseproud lady. Her 3 seater is used once or twice a week by visitors and the leather has splits and scuffs all over it including the corners. Her single seater which she uses daily is sagging badly. Harveys insist this is accidental damage and are refusing to replace or repair. She is now scared to sit on the 3 seater for fear of it marking and being further damaged. Having bought her previous sofa and bedroom furniture 12yrs ago (yes it lasted 12yrs with barely a mark on it) and returned as a loyal customer I am really disappointed in the way harveys have refused to do anything about this poor quality product