Stay away from this company. Nothing but a travelers nightmare. We rented through Cancun Mexico, Skyscanner, Purchased cancelation insurance. Upon arrival at the airport the luggage was extremely late due to the power outage issue. After we picked up our luggage we went out to the car rental area and to our dismay were told there is no such company at Cancun airport. We were told there was not shuttle for them. No one knew about this company or their service. The situation is frustrating.. we contacted Holiday Cars, we were unable to cancel as I was told it was too late after only only 90 minutes after our arrival. We were never given anyother information that there was another agency involved. We were under the impression this was a car rental company. We have explained this in multiple emails Only to be repeatedly denied coverage on our cancelation. They way this company advertised on Skyscanner is they were a company on the prenises of the airport. We would have never booked with a company outside of the airport. We were never given any information regarding the actual name of any car agnecy. This company probably picks up unsuspecting travellers kidnaps them and robs and kills them or puts them into sex slavery. This company is a scam and they should be shut down.