AVOID!!
This company took my deposit and than cancelled my booking without any attempts to call me first! I booked a break away for my wedding anniversary and I was extremely excited to go, during this world pandemic it was something that I could look forward to and my children were so happy we were doing something, I tried to call their number and due to coronavirus their lines must have been disconnected. I emailed them to ask them to urgently call me so I could pay my outstanding balance, I got an automated email reply so I know they received this email. A couple days later I got an email from them saying this has now been cancelled and I have to pay £225 cancellation fee!! I was absolutely shocked and my children heartbroken by their actions. I have received threatening emails and calls from a debt collector and during this pandemic it’s extremely distressing and causing problems with my mental health. I strongly recommend avoiding this scamming company!!
3 years ago
Hoseasons has a
2.0
average rating
from
806
reviews
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