Booked a break 8 months which when I called to cancel due to covid was told due to time I booked that they would look at refund as it was at that time covered...sent LFT result as requested..received an email saying only PCR was acceptable but according to government requirements you no longer need PCR and there not freely offered . I contacted them to explain call answered by very rude unenthusiastic can only describe as a child ..no luck so emailed complaints ..NO RESPONSE shameful change your policy to cover government and nhs guidelines and at least be honest and have the decency to reply ..Will not book with them again