I just wouldn't bother... thought it was good at first but then it quickly went downhill. A few weeks after I booked a lodge I had an ambiguous voicemail from them so I call back only for them to say that they were no longer working with that park but that they could either offer a refund or find an alternative. The chap sounded helpful and assured me he would help so I opted for them to find an alternative. He said they'd send options first thing in the morning. He did not. I've chased them 5 times and I still never got anything, so in the end I asked to just have a refund. But sorting that has been like getting blood from a stone too! Being passed all over the place, it seems nobody you speak to can actually do the refund, just pass you off to someone else... I then had a call from the lodge park directly, turns out Hoseasons were the ones to severe ties with them and leave them in the lurch, and also apparently it is no better on communication when you are a supplier to them either! AVOID AVOID AVOID unless you like taking time out of your busy day to chase for info and refunds...
2 years ago
Hoseasons has a
2.0
average rating
from
806
reviews
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