Entered my prefered dates and a list of… Entered my prefered dates and a list of caravans were listed. i picked the one i wanted and paid for 4 nights from 11th to 15 Dec. I then got a confirmation email about 30 secs later saying I was booked for 9th Dec to 13th. which is no good for me. I could only do Wed to Sun. I went straight on site to cancel it and of the £125 I'd paid 30 seconds earlier you would only refund me £12.50 back. I rang the booking line the next day to to try and get refund or rearrange and you wanted £20 just to handle the call and £35 to rearrange dates. I was not paying it, it's disgusting. So for the 4 nights I booked and can only 2 nights and cannot book in until the Wed afternoon and have to be out Friday morning. First and last time I'll ever use Hoseasons. My partner booked another caravan for the Friday and Saturday directly with shearbarn at a cost . So our 4 night break that should of been £125 has ended up costing us £255, thanks Hoseasons. Terrible Company Who are just middlemen that, booked directly ignore these rip off merchants, Who charges £20 to handle a phone call lol.