Hoseasons will not give my money back ,offered an alternative date which I cannot do as we cannot get the same time off again together.
The response to this was half you group go on one break and the other go on another date. LAUGHABLE.In their terms and conditions number 27 section B3 article D they state you can receive a refund if THEY cancel you booking which is of course what has happened.The lady who took my call even admitted that Virus or no Virus they can cancel your holiday and keep your money if they feel like it.You may think i'm taking that out of context but that is what i was told.Everyone in the same situation as me please don't give up ,they hope you will in which case they win .I realise this is not their fault but they need to show compassion to their hard working customers that may only get one holiday every couple of years and REFUND us all ASAP.
5 years ago
Hoseasons has a
2.0
average rating
from
807
reviews
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