Hoseasons coronavirus cancellations.
Meant to be going to hendra 8th June.
Rung today to cancel the holiday as I am self employed and my income has suddenly stopped.
I am told that to cancel it will cost me £125 on a £225 holiday 🤬 and if I don't pay I will incur more charges on top.
If I move my holiday it cost £35, but to move it to next June similar date, same caravan holiday is £440.
So £250 extra for the same holiday a year later.
Apparently Hendra going open 5th June. Even though we have be told not to travel for the next 3 months.
So if hendra does open and been total that they are well in their rights to close facilities with no warning. So if facilities are close we will have a just caravan, no swimming pool, entertainment, arcade. This would not the holiday we booked. We booked because of the facilities hendra offered.
Awful service for Hoseasons And feel they are cashing in when people are worried about their health and Money.
Never using this company again 🤬🤬
5 years ago
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